support coordination
Support Coordinator or Psychosocial Recovery Coach?
Clair has qualifications and substantial experience with both roles and is equipped to support you for either or both supports.
Have you been funded for Support Coordination?
In some circumstances NDIS funds these types of support. Support Coordination and Psychosocial Recovery Coaching belong to the same ‘Capacity Building’ registration group and budget category, and some of the tasks performed by Recovery Coaches and Support Coordinators are similar. But that is where the similarities end.
Neither of these supports replace therapy or direct supports, they are a navigation support to help you understand and get the most out of your NDIS Plan. Depending on your Impairment category you may be funded for one or both of these.
At Walked Talk, we are committed to providing personalised support for your unique needs. Whether you need personalised coaching to help you on your recovery journey or comprehensive support to navigate your NDIS plan, our dedicated team is here to help.
The discovery process looks at your current needs across a number of areas including:
- Family – Maintaining connection to family
- Social – Providing choice of activities
- Independence – Facilitating the supported independence you seek
- Personal Goals – Examine goals and how they can be achieved
- Recovery / Development Model – Support your learning, growth and development
The fundamental goal to improve health and well-being and connectedness to family, friends and community and make connections with professionals that will assist with this process.
What is Support Coordination?
Support Coordination is an NDIS-funded capacity-building service that connects participants with the assistance required to achieve their goals. Support Coordinators assist participants in navigating the NDIS system. They help them develop skills to understand, implement, and utilize their plan effectively.
Support Coordination enables participants to make informed decisions about their services, manage their budgets, and meet their NDIS goals.
What Does a Support Coordinator Do?
A Support Coordinator plays a crucial role in assisting participants to navigate the NDIS. They simplify the complexities of the scheme so that participants can learn how to navigate it independently and ensure participants access the right supports and services to meet their needs.
Their responsibilities include:
- Plan Implementation: Helping participants understand their NDIS plan and how to use their funding effectively.
- Service Connection:Connecting participants with service providers, community resources, and mainstream services and sometimes arranging assessments required to determine the nature and type of funding required.
- Capacity Building: Empowering and strengthening participants to manage their supports independently over time.
- Problem Solving: Addressing any issues that arise with service providers and plan managers or during the implementation of the plan.
- Monitoring and Reporting: Keeping track of the participant’s progress and ensuring their supports are meeting their needs.
What is a Recovery Coach, and What Do They Do?
A Recovery Coach is a mental health support professional who collaborates with individuals and their significant others to create and implement a personalised recovery plan. They assist in developing strategies and skills tailored to each person’s unique needs and circumstances to support a life of recovery.
Additionally, Recovery Coaches help individuals access and engage with services that promote growth, resilience, and informed decision-making, as well as aid in designing and implementing their customised recovery plan.
They may do this through:
- Personalised Support: They offer one-on-one support to help you understand and manage your mental health conditions.
- Goal Setting: They assist in setting realistic, achievable goals that enhance your quality of life.
- Skill Development: They help you build skills in social interaction, independent living, and managing daily activities.
- Crisis Support: They provide support during crises, assisting you in navigating challenging times and accessing necessary resources.
- Advocacy: They advocate for your needs and rights within the NDIS framework and beyond.
What is a Recovery Plan?
Your Recovery Plan is a plan you will develop with your Recovery Coach. It will sit beside and complement your NDIS Plan to clarify your goals by breaking them down into short-term, easily attainable objectives. Your Recovery Plan will also identify early indicators of any changes that may be required in the types of support you receive, ensuring you can adjust your services to meet your recovery’s fluctuating needs.
Your Recovery Plan will help you identify key individuals in your life (including your Recovery Coach) and their roles and responsibilities in your support. You can then easily identify th
It’s All About Recovery!
The complex nature of mental health means that the recovery road can be bumpy. The way Support Coordination is written into plans and funded often means there is no leeway for these bumps in the road.
The Support Coordination process is pretty straightforward. Your Support Coordinator helps you figure out which services you need, connects you with them, monitors the quality and effectiveness of them, and prepares you for plan reassessment, where you may or may not receive Support Coordination funding again, depending on your ability to manage your plan moving forward. The Support Coordinator aims to do themselves out of a job by building your capacity!
A Psychosocial Recovery Coach will do all of this, but with the addition of psychological recovery-focused support. This means they will also work with you, the people important to you, and your support providers to set recovery goals and develop strategies that keep you moving towards these, even in the face of complex mental health bumps in the road. This extra support is usually written into a plan and funded adequately. Psychosocial Recovery Coaching often receives a higher hour allocation from the NDIA than Support Coordination because of these additional services which may (or may not) crop up depending on your recovery journey.
Looping back to Recovery Coaches being mental health support professional, often with their own lived experience, and/or learned experience of recovery means they are experts at supporting you on your bumpy recovery roads. They understand the episodic nature of mental health recovery and can work with you and your support network to plan appropriate, affirming, and respectful supports in case of crisis.
In a Nutshell!
Psychosocial Recovery Coaching:
Best suited for individuals with psychosocial disabilities who need tailored, ongoing support to manage their mental health and build essential life skills. This service is ideal for those who are on a recovery journey and need guidance, advocacy, and personalised strategies to achieve their goals.
Support Coordination:
Ideal for any other NDIS participant who needs help understanding their NDIS plan and connecting with various services. This service is perfect for individuals who require assistance in navigating the complexities of the NDIS system, ensuring they access the right supports and services to meet their needs.
So there you have it. Both Psychosocial Recovery Coaching and Support Coordination are invaluable services within the NDIS framework, each serving distinct purposes to support individuals with disabilities.
You deserve to feel heard and understood in a safe space without judgment.
Safe space it’s not only about creating the space for the client to say what comes to mind; it also means that whatever hurt happened to the client before, it won’t happen in therapy; that the client won’t be exposed to criticism, harassment, judgment, or any other emotional harm; and that whatever happens in therapy will be sincere, honest and focused of meeting client’s needs.
Having permission to feel whatever emotions even if considered negative, or to question what we are not supposed to question allows the client to grow confidence and to learn about themselves which could be then replicated outside of therapy.
It is safe to ask questions and seek information and understanding.
What to expect?
01
make contact
A consultation call or appointment is a great way to make sure you’re on the right track.
02
Create your goals
Your coordinator or coach will explain confidentiality and your rights, and discuss how notes are stored and who might contact you in an emergency.
The first session may feel like an interview as your coordinator or coach asks you questions to understand your issues.
You and your coordinator or coach will work together to establish goals for your counseling.
03
ongoing support
Your coordinator or coach will discuss next steps in the pathway or plan you have developed together.
- Dedicated time set aside to explore difficulties, stressful situations, or emotional upset faced by a client
- Helping that client see their situation and feelings from a different viewpoint, potentially to facilitate change
- Building a relationship based on trust and confidentiality